Welcome to Pickle Ball Outfits! We are excited to have you here and thank you for choosing us for your pickleball apparel and gear needs. These Terms & Conditions outline the rules and guidelines for using our website, placing orders, and engaging with our products and services. By accessing and using our site, you are agreeing to comply with these terms, which are designed to ensure a smooth, secure, and enjoyable shopping experience for all customers. We encourage you to read them carefully so that you understand your rights and responsibilities while shopping with us.

General Terms

  • Eligibility: You must be at least 18 years old or have parental consent to use our website and make purchases.
  • Changes to Terms: We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and by continuing to use our website, you accept the updated terms.

Orders & Payments

  • Order Process: When placing an order, ensure that all information provided is accurate. We will send you an order confirmation email once your order is received.
  • Payment Methods: We accept various payment methods, including credit and debit cards. All payments are processed securely.
  • Pricing: Prices are listed in USD and may change without prior notice. Taxes and shipping fees may apply during checkout.
  • Order Cancellation: You can cancel an order only before it has been shipped. Please contact us immediately if you wish to cancel.

Shipping & Delivery

  • Shipping Locations: We offer shipping to the U.S. and select international destinations.
  • Delivery Times: Shipping times depend on your location. Orders are processed within 1-2 business days.
  • Shipping Delays: While we strive for timely delivery, we are not responsible for delays caused by shipping carriers, customs, or unforeseen events.

Returns & Exchanges

  • Return Policy: You may return most items within 30 days of delivery. To be eligible for a return, items must be unused, unwashed, and in their original packaging.
  • Exchanges: Exchanges are possible for items of equal value or a store credit. Please contact us for assistance.
  • Non-returnable Items: Certain items, such as custom or personalized products, may not be eligible for return.

Use of Website

  • Prohibited Activities: You agree not to engage in illegal activities, harm our website, or use our content without permission. You may not attempt to access restricted areas of our website or distribute harmful software.
  • Intellectual Property: All content on this website, including logos, designs, and text, is protected by copyright laws and remains the property of Pickle Ball Outfits.

Limitation of Liability

  • General Disclaimer: We are not responsible for any damages, losses, or injuries resulting from the use of our products or the website, including but not limited to indirect or consequential damages.
  • Product Disclaimer: Our products are sold “as is,” and we do not guarantee their performance or fitness for a specific purpose, except as described in the product description.

Privacy

  • Data Protection: We value your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy.
  • Third-Party Services: We may share information with third-party service providers necessary to process orders and payments, but we do not sell or rent your personal information to third parties.